Products related to Hospitality:
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Star Quality Hospitality : The Key to a Successful Hospitality Business
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Sustainability in the Hospitality Industry : Principles of Sustainable Operations
This foundational textbook investigates the economic, environmental and social sustainability issues facing the hospitality industry today, and explores ideas, solutions and strategies of how to manage operations in a sustainable way. This updated fourth edition features new content including:Research on nature-based solutions and zero-carbon approaches in facilities, technologies for energy, water and waste management, changes in consumer behaviour, and environmental and social impacts of food productionA new chapter on employees, diversity, inclusion and well-being in the industryA new chapter on the challenges of operating in the Global SouthMore than 100 international industry case studies and focused info boxesNew practical exercises, discussion questions and research project ideas based on real-life sustainability scenariosAccessible and comprehensive, this book is essential reading for all students as well as current and future managers in the hospitality industry.
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Sustainability in the Hospitality Industry : Principles of sustainable operations
Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way.Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways: Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies. New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality. Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.
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Sustainability in Hospitality : How Innovative Hotels are Transforming the Industry
This ground-breaking research represents the most complete collection yet on how the hospitality industry is addressing sustainability and ethical issues.Covering supply chain management, innovative sustainability initiatives, CSR programmes, biologically-respectful tourism and Value Creation, Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry presents valuable global viewpoints on embedding sustainability into all aspects of the hospitality industry, and the impact this could have on transforming the sector into an advocate for more sustainable, eco-conscious tourism.The chapters in this edited collection span organizational governance, human rights and labour practices, environment and climate change, fair operating practices, stakeholder engagement, CSR and strategic management.The global reach of the collection brings case studies from China, the US, the UK, Mexico and Italy, while company case studies include Fairmont Luxury Hotels and Sextantio.Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry will be an essential read for academics researching the development of ethically-conscious and sustainable hospitality, and for hotel managers and group CEOs who want to know how sustainability and CSR can be embedded in their day-to-day operations.
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What is hospitality ethics?
Hospitality ethics refers to the moral principles and values that guide the behavior and decision-making of individuals working in the hospitality industry. It involves treating guests, colleagues, and the community with respect, fairness, and honesty. Hospitality ethics also encompasses issues such as transparency, confidentiality, and integrity in providing services and maintaining relationships with customers. Adhering to ethical standards is essential for building trust, reputation, and long-term success in the hospitality sector.
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What is virtue ethics of hospitality?
Virtue ethics of hospitality is a moral framework that emphasizes the development of virtuous character traits in individuals in order to guide their behavior in the context of hospitality. This approach focuses on cultivating virtues such as kindness, generosity, empathy, and respect in order to promote positive and welcoming interactions with others. Practicing virtue ethics of hospitality involves prioritizing the well-being and comfort of guests, showing genuine care and consideration for their needs, and creating an environment of warmth and inclusivity. It also involves recognizing the inherent value and dignity of every person and treating them with dignity and respect.
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How is the hospitality in Germany?
Hospitality in Germany is generally warm and welcoming. Germans are known for their efficiency and professionalism, but they also value politeness and respect in their interactions with others. Visitors can expect to receive good service in hotels, restaurants, and other establishments, with staff members often going out of their way to assist guests. Overall, the hospitality in Germany is characterized by a balance of professionalism and friendliness.
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Is the hospitality industry still profitable today?
Yes, the hospitality industry can still be profitable today, despite challenges such as increasing competition and changing consumer preferences. With the right strategies in place, such as offering unique experiences, personalized services, and leveraging technology to streamline operations, businesses in the hospitality industry can continue to thrive. Adapting to current trends, focusing on customer satisfaction, and maintaining a strong online presence are key factors that can help businesses in the hospitality industry remain profitable in today's competitive market.
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Millennial Hospitality
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Of Hospitality
These two lectures by Jacques Derrida, "Foreigner Question" and "Step of Hospitality/No Hospitality," derive from a series of seminars on "hospitality" conducted by Derrida in Paris, January 1996.His seminars, in France and in America, have become something of an institution over the years, the place where he presents the ongoing evolution of his thought in a remarkable combination of thoroughly mapped-out positions, sketches of new material, and exchanges with students and interlocutors. As has become a pattern in Derrida's recent work, the form of this presentation is a self-conscious enactment of its content.The book consists of two texts on facing pages. "Invitation" by Anne Dufourmantelle appears on the left (an invitation that of course originates in a response), clarifying and inflecting Derrida's "response" on the right.The interaction between them not only enacts the "hospitality" under discussion, but preserves something of the rhythms of teaching. The volume also characteristically combines careful readings of canonical texts and philosophical topics with attention to the most salient events in the contemporary world, using "hospitality" as a means of rethinking a range of political and ethical situations. "Hospitality" is viewed as a question of what arrives at the borders, in the initial surprise of contact with an other, a stranger, a foreigner.For example, Antigone is revisited in light of the question of impossible mourning; Oedipus at Colonus is read via concerns that also apply to teletechnology; the trial of Socrates is brought into conjunction with the televised funeral of François Mitterrand.
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Tech-enabled Hospitality : Strategies to Elevate Guest Experience and Operational Efficiency
While the hotel and short-term vacation rentals sector is growing, there is a technology divide between operators using technology strategically to run better and those that are not.Hospitality professionals need to understand their businesses' pain points to better invest in technology solutions and transform their businesses to be more profitable and more personal. Tech-enabled Hospitality looks at how the intersection of technology and personalized service can redefine the future of hospitality, including for large chains and small and medium-sized enterprises (SMEs) in the lodging sector.With its focus on practical applications of technology for enhancing both operational efficiency and guest experiences, this book is a valuable resource for those looking to modernize their hospitality business without losing the essence of personal touch. Through real-world examples and in-depth expert interviews from Airbnb, Hostaway and Citizen M, this book explores hospitality functions such as property management, revenue management, sustainability, IoT, access control, guest communications, payment processing, guest experience, virtual concierge and AI tools.This book will help hospitality professionals better understand the hows and whys of implementing technology to run everyday aspects of a hospitality business while still leaving room for providing a uniquely human experience that underpins true 'hospitality'.
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Tech-enabled Hospitality : Strategies to Elevate Guest Experience and Operational Efficiency
While the hotel and short-term vacation rentals sector is growing, there is a technology divide between operators using technology strategically to run better and those that are not.Hospitality professionals need to understand their businesses' pain points to better invest in technology solutions and transform their businesses to be more profitable and more personal. Tech-enabled Hospitality looks at how the intersection of technology and personalized service can redefine the future of hospitality, including for large chains and small and medium-sized enterprises (SMEs) in the lodging sector.With its focus on practical applications of technology for enhancing both operational efficiency and guest experiences, this book is a valuable resource for those looking to modernize their hospitality business without losing the essence of personal touch. Through real-world examples and in-depth expert interviews from Airbnb, Hostaway and Citizen M, this book explores hospitality functions such as property management, revenue management, sustainability, IoT, access control, guest communications, payment processing, guest experience, virtual concierge and AI tools.This book will help hospitality professionals better understand the hows and whys of implementing technology to run everyday aspects of a hospitality business while still leaving room for providing a uniquely human experience that underpins true 'hospitality'.
Price: 97.00 £ | Shipping*: 0.00 £
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What is the hospitality like in Switzerland?
The hospitality in Switzerland is known for being warm, friendly, and efficient. Swiss people take pride in providing excellent service and making guests feel welcome. Whether you are staying in a hotel, dining at a restaurant, or interacting with locals, you can expect to be treated with respect and courtesy. The Swiss are also known for their attention to detail and their willingness to go the extra mile to ensure that visitors have a pleasant experience.
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What experiences have you had with Turkish hospitality?
I have had wonderful experiences with Turkish hospitality during my travels to Turkey. The locals are incredibly warm, welcoming, and generous, always eager to share their culture and traditions with visitors. I have been invited into people's homes for traditional meals, offered tea and conversation by shopkeepers, and received kind gestures of help and guidance from strangers. The genuine hospitality of the Turkish people has left a lasting impression on me and has made my travels in Turkey truly memorable.
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Where did you experience the most beautiful hospitality?
I experienced the most beautiful hospitality in Japan. The level of care and attention to detail that the Japanese people put into their hospitality is truly remarkable. From the warm welcome at ryokans (traditional inns) to the impeccable service at restaurants, I felt genuinely cared for and welcomed. The kindness and thoughtfulness of the Japanese people made my experience in Japan truly unforgettable.
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How can I explain the service and product quality in the hospitality industry using an example?
In the hospitality industry, service and product quality are crucial for ensuring customer satisfaction and loyalty. For example, a luxury hotel may provide exceptional service by offering personalized attention to each guest, anticipating their needs, and going above and beyond to exceed expectations. The product quality in this scenario would include well-appointed rooms, high-end amenities, and gourmet dining options. By consistently delivering top-notch service and products, the hotel can create a memorable experience for guests and differentiate itself from competitors.
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